Responsible Gaming

Gamble responsibly

Gambling can be an enjoyable leisure activity when it is kept within a planned budget and does not interfere with the rest of your life. It can become harmful when it takes priority over personal responsibilities, relationships, work, study, health or financial commitments. Every gambling activity involves risk, and there is no guaranteed way to win.

Before you open a game or place a wager, decide how much money and time you are prepared to spend. Assume that the amount set aside for gambling could be lost. Your gambling budget should come only from disposable income after essential costs have been paid. Do not use money needed for rent, mortgage repayments, bills, food, transport, education, medical care or savings.

Past results do not predict future results. A win does not make another win more likely, and a series of losses does not mean that a win is due. Gambling outcomes are generally based on chance and cannot be controlled through a system, pattern, strategy or personal belief. Treat each session as entertainment with a possible cost, rather than as an investment or source of income.

Practical steps for safer gambling

• Set a spending limit before you begin and stop when you reach it.
• Set a time limit for each session and take regular breaks.
• Keep gambling funds separate from money needed for everyday expenses.
• Never gamble with borrowed money, credit intended for essentials or money belonging to another person.
• Do not increase your stakes to try to recover losses.
• Avoid gambling when you are affected by alcohol, drugs, fatigue, anger or distress.
• Use other activities to manage boredom, loneliness, stress or difficult emotions.
• Do not gamble as a way to solve debt or financial pressure.
• Keep your account, passwords and payment methods secure.
• Review your gambling regularly and be honest about how it affects your life.
• Do not allow another person to use your account, and never use another person's account.
• Stop immediately if gambling is no longer affordable, enjoyable or under your control.

Responsible gambling is not about trying to predict when you will win. It is about making informed choices, accepting that losses can occur and stopping when you reach the limit you set. If you find yourself changing your original plan during a session, take that as a reason to pause and step away.

Gambling and financial wellbeing

Gambling should never be included in a budget for essential living costs. Consider writing down your regular income, household expenses, debts and savings goals before deciding whether you can afford to gamble. If there is little or no money left after essential costs, do not gamble. A gambling budget should not reduce your ability to meet financial commitments or support people who depend on you.

If you have lost money, chasing those losses can make the situation worse. Stop, take a break and consider speaking with a trusted person or financial counsellor. Do not borrow, sell important possessions or use additional credit to continue gambling or repay gambling losses.

Account limits and control tools

Planning your gambling in advance can make it easier to remain in control. Depending on the account features and requirements that apply, Rolling 22 Casino may offer controls that help you manage deposits, spending, play time or access to your account. Review the information displayed in your account and choose settings that reflect your personal circumstances.

Set limits before you play

A limit is most useful when it is selected before a gambling session begins. You may wish to consider a daily, weekly or monthly spending limit, together with a time limit for individual sessions. Choose an amount based on what you can afford to lose, not on what you hope to win. If a limit is reached, stop gambling rather than looking for ways to work around it.

Limits should be treated as part of your gambling plan, not as a target that must be used. Spending less than your limit is always acceptable. You can also choose not to gamble at all. If your circumstances change, review your budget before your next session and make sure gambling remains affordable after all other commitments have been considered.

Take a break or close your account

If you need time away from gambling, use any available cooling-off, break, restriction or account closure option. You can also contact customer support through the support channels published on the website to ask about the account processes that may be available. A break can provide time to assess your gambling without the pressure of making another decision during a session.

If you request self-exclusion, treat it as a firm commitment not to gamble for the selected period. Do not open another account, use another person's account or ask someone else to place wagers for you while excluded. Do not attempt to bypass an account restriction. If you are concerned that you may do so, speak with a qualified gambling counsellor or trusted person and ask for additional support.

Protect your account

• Use only your own account and keep login details private.
• Use a strong password and update it if you think someone else may know it.
• Do not save account details on a device that other people can access.
• Check your account activity and payment records regularly.
• Tell customer support promptly if you notice activity that you do not recognise.
• Keep children and other unauthorised people away from your account and devices used for gambling.
• Do not give another person access to your payment method for gambling purposes.

Account tools can support better habits, but they are not a substitute for personal support. If you are worried about your gambling, act early. You do not need to wait until you have experienced a major loss or serious personal difficulty before taking a break or asking for help.

Recognising gambling harm

Gambling harm can develop gradually. Some people may not recognise a problem until gambling has affected their finances, relationships, work or wellbeing. Warning signs can include spending more money or time than planned, feeling unable to stop, hiding gambling activity or becoming preoccupied with the next opportunity to play.

You may need support if you

• Gamble with money intended for rent, bills, food or other essential costs.
• Continue gambling after reaching a personal spending or time limit.
• Increase your stakes in an attempt to recover money you have lost.
• Feel that you must gamble to feel better or escape personal problems.
• Hide gambling activity, losses or account statements from people close to you.
• Borrow money, sell possessions or use credit to continue gambling.
• Feel restless, irritable or anxious when trying to reduce or stop gambling.
• Miss work, study, appointments or family commitments because of gambling.
• Argue with family or friends about gambling or withdraw from usual activities.
• Spend more time thinking about gambling than other parts of your life.
• Return to gambling soon after stopping, despite deciding not to play.
• Experience stress, shame, low mood or thoughts of self-harm connected with gambling.

You do not have to wait for every warning sign to appear before taking action. If even one or two signs feel familiar, consider stopping gambling and speaking with someone you trust. Early support can make it easier to understand what is happening and decide what practical steps may help.

What to do if you are concerned

1. Stop gambling for the day and move away from the website or device.
2. Write down any immediate concerns about money, health, work or relationships.
3. Tell a trusted person what is happening and ask them to support your plan.
4. Use available limits, cooling-off options, self-exclusion or account closure tools.
5. Remove easy access to gambling funds and avoid borrowing to cover losses.
6. Contact an Australian gambling support service, financial counsellor or qualified health professional.
7. Review your plan regularly and seek further support if urges or difficulties continue.

If gambling has caused financial difficulty, avoid taking on more debt to cover losses. A financial counsellor may be able to help you understand your options and create a plan for managing commitments. A GP, psychologist or other qualified professional may also help with stress, anxiety, low mood or other issues connected with gambling.

If you feel unsafe, are in immediate danger or have thoughts of harming yourself, seek urgent assistance from emergency services or an appropriate crisis support service in Australia. Gambling concerns can affect mental health, but support is available and asking for help is an important first step.

Support for players, family and friends

Help is available for anyone affected by gambling. This includes the person gambling as well as partners, relatives, friends, colleagues and other people who may be experiencing financial or emotional effects. You can contact Gambling Help Online through its official Australian service for information, counselling and referral options. You may also speak with your GP, a mental health professional, a financial counsellor or a local gambling support service in your state or territory.

A trained counsellor can help you identify triggers, understand gambling patterns, plan for urges and consider options such as limits, a break or self-exclusion. Support may also include discussing financial arrangements, communication with family members and ways to reduce access to gambling. Counselling is confidential in accordance with the service's own policies.

Family and friends can seek help even if the person gambling does not want support. It may be useful to set clear boundaries, protect shared finances and avoid providing money to continue gambling or chase losses. Conversations are often more productive when they focus on specific behaviours and their effects rather than blame. If you are unsure what to say, a support service can help you plan the conversation.

Our approach to responsible gambling

Rolling 22 Casino encourages players to make decisions based on their own limits and circumstances. Customer support can explain the account processes and responsible gambling options displayed on the website, including any available restriction, break or self-exclusion features. Customer support cannot guarantee winnings, predict results or recover gambling losses.

Access to gambling is restricted to eligible adults. Do not gamble if you are under the applicable legal age, and never allow a minor to use your account, device or payment method. Age and identity checks may apply in accordance with relevant requirements. If another person has access to your account, secure it immediately and contact customer support through the published support channels.

Responsible gambling is an ongoing choice. Set a plan before you play, follow the limits you choose and take action as soon as gambling begins to feel unaffordable or difficult to control. If you need help, speak with a trusted person or an Australian support service rather than trying to manage the problem alone.